81 Cheung Sha Wan Road
Cheung Sha Wan
Kowloon
Cheung Sha Wan
The Administrative
Officer
Exhibition Services
Exhibitions International
3 Kadory Avenue
Kowloon
Exhibition Services
Exhibitions International
Dear Sir/Madam,
I attended your
exhibition "Sound Systems 2013" which was held at the Fortune Hotel
from 29 - 31 April and found it to be informative and interesting.
Unfortunately, my enjoyment of the event was spoiled by a number of organizational
problems.
Firstly, I had
difficulty registering to attend the event. You set up an on-line registration
facility, but I found the facility totally unworkable. Even after spending
several wasted hours trying to register in this way, the computer would not
accept my application. I eventually succeeded in registering by faxing you.
Secondly, the exhibition
was held at one of Hong Kong 's most
prestigious hotels, but this venue would have been better suited to a
medium-sized business conference than to a large exhibition open by
registration to the public. The lack of space led to serious overcrowding,
particularly at peak visiting times (i.e. lunch times and early evening). On
one or two occasions I was also seriously concerned about the physical safety
of attendees.
The final point I want
to make concerns product information. It is very enjoyable to see and test a
range of excellent sound systems, but it is also important to be able to take
away leaflets on interesting products, so that more research can be done before
deciding which system to buy. However, by the time I attended the exhibition
all the leaflets had been taken.
Could I please ask you
to look into these matters - not only on my behalf but also on behalf of other
attendees, and in fact on behalf of your company, too.
I look forward to
hearing from you.
Yours faithfully,
Long
Mr. M. Long
